Privacy Policy

We see it as our responsibility to protect your privacy. On this page you can read which data we collect when you use the website and / or services of High European Learning Potential (HELP), why we collect this data and how we handle it. This way you understand exactly how we work.

HELP respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. HELP acts in accordance with the General Data Protection Regulation.

Who we are
Our website address is:

What personal data we collect and why we collect it

Contact forms
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

When you send us emails or messages with the contact form, we save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of HELP or those of a third party in The Netherlands.

Visitor comments may be checked through an automated spam detection service.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

To make the website work optimally, automatically generated information about your use of the website is collected and processed. The information that is collected consists of the type of device (computer, mobile, tablet) that you use, your IP address (number of your device that makes it possible to recognize your device), the type of browser, the operating system that you use, and the pages you visit on the website and the items you view. In addition, we keep track of the hostname associated with the IP address, details of the login sessions and selected values.

Who we share our data with
If you provide personal information to HELP in connection with our services, these personal details will never be shared with third parties, except and to the extent that this is apparent from this privacy policy.

HELP may provide your personal data to third parties if it is obliged to do so on the basis of laws and / or regulations, if it is required to do so as a result of a legal case and / or if it deems this necessary to protect its own rights.

For how long we retain your data
Your personal data is stored carefully and no longer than is necessary for the purpose for which it was obtained. The maximum retention period is one year after an order. HELP applies the legal retention periods of 7-10 years if it is required by law to keep your data longer.

What rights you have over your data
If you want to see the information that has been recorded about you at HELP, you can request a review. This request can be sent to HELP will respond to your request for inspection within four (4) weeks.

If you want to make changes to the data that you have seen in connection with your request for access, you can request this to us at the aforementioned e-mail address. You can request that HELP change, correct, supplement, delete or protect your data. HELP will respond to your request within four (4) weeks.

Questions and feedback
HELP regularly checks whether it complies with this privacy policy. If you have any questions about this privacy policy, you can contact us: